Frequently Asked Questions About Our Cookie Subscription

Got questions? We've got answers! Dive into our FAQ section to learn everything about our cookie subscription. 📚

Frequently Asked Questions

Q: What exactly is a cookie subscription?

  • A: Our cookie subscription is a service that delivers a selection of our gourmet cookies right to your door on a regular basis. You can choose the frequency, quantity, and the even the flavors of cookies you receive. It's like having a birthday every month!

Q: How do I sign up for the subscription?

  • A: Signing up is easy as pie! Simply go to our website Subscribe HERE, choose your subscription preferences, and complete the checkout process. Your cookie journey begins with just a few clicks!

Q: Can I choose the types of cookies I receive?

  • A: Absolutely! We offer a variety of subscription options where you can select your preferred flavors or let us surprise you with our rotating specials. Check out the subscription options [insert link] to find your perfect match.

Q: How often will I receive my cookie subscription box?

  • A: You can choose to receive your cookies monthly, bi-weekly, or even weekly. Customize the frequency of your cookie deliveries to suit your cookie cravings!

Q: What if I have allergies or dietary restrictions?

  • A: We care about your health and safety! Please let us know about any allergies or dietary restrictions when you sign up. While we do our best to accommodate, cross-contamination is possible as our kitchen handles various ingredients. 

Q: Can I gift a cookie subscription to someone?

  • A: Yes! Our cookie subscriptions make the sweetest gifts. Simply select the gift option at checkout, add a personalized message, and we'll handle the rest. 

Q: Is it possible to pause or cancel my subscription?

  • A: Life happens, and we understand that. You can pause, skip, or cancel your subscription at any time through your account settings.

Q: What do I do if my cookies arrive damaged or I have an issue with my order?

  • A: Oh no! If your cookies don't arrive in perfect condition or if there's any issue with your order, please contact us immediately. Your satisfaction is our top priority, and we'll make it right. Visit our customer service page Customer Service for assistance.

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