Placed an order a day before. Didn’t pick up order until around 5 the next day and the still hadn’t made it. I waited 40 minutes at the shop for my order. When I got home the toppings on the Dubai cookies were melted all over the boxes because they topped them while warm. When I called and complained they said they would give me a refund for my order but only received a fraction of my order refunded. What horrible customer service. Would never order again.