I have ordered from Bake and picked up several orders before and did not disappoint. However, the last batch I ordered, I asked to be shipped to New York. It arrived a few days before the party, cookies were packaged nicely and in airtight bags to keep the freshness in (Dubai chocolate cookies were in separate boxes). No issues, except for the Dubai chocolate cookies — cookies were stale and the pistachio/kanafe had fallen off the cookie. The box was in a plastic wrap, but somehow lost its freshness and presentation. Just a little disappointed, as I ranted and raved on how great these cookies were. :-/